Remote Access: TCP Port Vulnerabilities Now Superseded.

The practice of remote access can result in exposure to multiple security threats if approached superficially. Inaccurate information about the many factors involved in the process of two computers communicating can be misleading. And ignoring the exact functioning of your software can result in unwanted security issues.

Remote access software that performs a direct connection between the supporter and the client forces either of them to acts as a host and to consequently be subject to unnecessary exposure.

Let’s analyze the facts: every time an application performs a communication between two computers, it will necessarily involve two TCP Ports. One of the ends opens an incoming TCP port to act as a host to which the other PC will connect. While an outgoing connection poses no significant threat, an open incoming TCP port translates into an instant weakness. An open port in your computer is like an unlocked window or door in your home.

Risks derivable from an open TCP port include enabling access for malicious software to act as a service and communicate with a remote attacker. Also port scanning software is used to find open or unfiltered ports. Attackers can then exploit potential vulnerabilities in any services they find.

SupportSmith IT Support works by connecting both ends of the communication through outgoing connections to a server machine, which handles the communication between both. This way neither users nor technicians need compromising their security. And because it’s deployed in the company’s own secure infrastructure, it doesn’t need to rely on third party security policies.

The structure of SupportSmith IT Support not only renders the preoccupation about the hazards of TCP connections anachronistic, but also employs SSH/2 and 128-bit encryption. In this way it attends to the communications scenario ensuring maximum commitment with each phase of the process.

Need Secure Remote Desktop Access software? Contact us. We have a solution for you.